Refund Policy

We want you to love what you ordered! If something isn’t right, we’re here to help.

🔁 Returns

We accept returns on all UK orders within 30 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original packaging.
  • All tags and labels must still be attached.

To start a return, please contact us at support@clothesify.shop with your order number and reason for return.

Note: Customers are responsible for return shipping costs unless the item is damaged or incorrect.


💳 Refunds

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection.
  • Approved refunds will be issued to your original payment method within 5–7 business days.
  • You’ll receive a confirmation email once your refund is processed.

❌ Non-Returnable Items

  • Gift cards
  • Final sale items
  • Items returned without contacting us first

📩 Questions?

Email our support team at support@clothesify.shop and we’ll be happy to assist.